Copyright and Takedown Policy

Our approach

Hosts must only use content they own or have permission to use. We respond to copyright notices under Canada's notice-and-notice system and, for content that is clearly infringing, we may also remove it or disable access to it, following a process similar to the US Digital Millennium Copyright Act (DMCA). For trademark or other rights complaints, contact us the same way.

Sending a copyright notice

Email hello@eventloom.co with "Copyright notice" in the subject, or mail it to 335 Webb Dr, Mississauga, ON L5B 4A1, Canada. Include:

• your name, postal address and email address (and, if you act for the owner, the owner's name);
• the work you say is infringed, and the right you hold in it;
• the exact Eventloom page link and where the material appears on the page;
• how it infringes, and the date and time of the alleged infringement;
• a statement that you believe in good faith the use is not authorized by the owner, its agent or the law;
• a statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or authorized to act for the owner;
• your physical or electronic signature.

What we do with a notice

• We forward a notice that meets Canada's requirements to the host and let you know we did, or why we couldn't.
• We keep records that identify the host for the time Canadian law requires (six months, or one year if you tell us you have started court proceedings).
• If the material is clearly infringing and your notice is complete, we may also remove it or disable access to it and tell the host.
• We don't charge for handling notices.

Counter-notice for hosts

If your content was removed and you believe that was a mistake, or that you have permission, send a counter-notice to hello@eventloom.co with: your name, address, phone number and email; the content that was removed and where it appeared; a statement, under penalty of perjury, that you believe in good faith it was removed by mistake or misidentification; your consent to the jurisdiction of the courts where the complainant can sue you; your agreement to accept legal papers from the complainant; and your signature. We forward it to the complainant and may restore the content after 10 to 14 business days unless they tell us they have started a court action.

Repeat infringers and false claims

We close the accounts of hosts who repeatedly infringe. Knowingly false notices or counter-notices can make the sender legally liable for the harm caused.